Di and Cameron at Custom Boat Loaders have been extremely professional throughout our dealings. Di organised all the admin side of the transaction and the logistics of getting our boat loader from Perth to Melbourne. Cameron provided great practical support over the phone during the home installation of the loader to our 100 Series LC. I probably phoned him ten times during fitment to clarify aspects of the installation and he always responded in a helpful and understanding manner. We recently returned from Karumba after our annual fishing holiday and I can confirm that the Custom Boat Loader performed marvelously. It was simple to use and we are confident it will serve us well for many years to come. Congratulations must go to the management and staff at Custom Boat Loaders for designing and producing such a great product and for the outstanding support they provide to their customers. My only advice to prospective buyers would be to stretch the budget a little further and buy the electric motor model. My loader is 14.4 volt hand drill operated and although it works perfectly, I think the upmarket model with the built in motor would be an advantage worth the extra investment. In summary….. great product and outstanding customer service.